Michelle
My family has been attending TLE Raleigh Northeast for almost a year, and I can honestly say that the changes over the past month have been amazing! Over the summer, I seriously considered pulling my children due to high staff turnover, injuries that occurred without proper reports being provided, and inconsistent leadership. I had concerns about the overall environment and felt unsure about continuing to leave my children in their care. However, since the new administrator has come on board about a month ago, I have noticed a significant and positive difference! New teachers have been hired, and for the first time, we received a letter introducing them to families. Communication has improved, I’m receiving more information about events and my children’s days, and the building seems cleaner. Last week, I even noticed signs welcoming the new children, something I had never seen before. It was such a thoughtful touch and made me happy to see these changes happening. I’m especially glad that Ms. Charlene finally seems to have the support she deserves. She and the new director make a GREAT team, and it’s wonderful to see what can happen when the right support and leadership are in place. As a parent, feeling comfortable and confident when leaving your children in someone else’s care means everything. I’m finally experiencing that sense of relief again, and I truly appreciate the positive changes I’ve seen. Thank you to Ms. Charlene, the new director, and the teachers who are helping make TLE Raleigh Northeast a better place for our children and families. I’m hopeful and excited to see this positive progress continue!