Winter Garden Frequently Asked Questions

Call us at (407) 614-3622 or click here to schedule a tour of our Winter Garden center. During the tour, our director will walk you through the enrollment process, discuss available spots by age group, and answer questions about programs and pricing.

Availability varies by classroom and age group. Some classrooms may have immediate openings while others maintain a waitlist. Contact our Winter Garden center to check current availability for your child's age group.

We care for children ages Ages 6 weeks to 5 years.

Yes, and we strongly encourage it. You will see our classrooms, meet our teachers, observe the curriculum in action, and have time to ask questions. Schedule a tour online or call (407) 614-3622.

Our proprietary curriculum supports the growth of the whole child through meaningful, age-appropriate learning experiences across key developmental domains, achieving 97% kindergarten readiness among assessed preschoolers, measured independently by COR Advantage during the 2025-2026 school year.

The L.E.A.P. curriculum addresses cognitive, social-emotional, physical, and creative development. Teachers use a mix of play-based exploration and structured activities tailored to each age group, with regular developmental milestone tracking and parent communication on progress.

L.E.A.P. integrates character-based social-emotional learning into every lesson through proprietary characters like Bubbles, Penny Polite, and Grace and Charity. It combines academic readiness with emotional intelligence development, which is not standard in most childcare curricula.

Our Winter Garden center offers age-specific classrooms from Infants through Pre-K, plus enrichment programs included in tuition: Little Engineers, Little Musicians, Little Goal Getters, STEM and coding, phonics with Phoebe Phonics, sign language with Gibby Gibbon, foreign language with Ping Panda (Mandarin) and Tito Toro (Spanish), fitness with Flexi Flamingo, manners with Penny Polite, and philanthropy with Grace and Charity.

We use our proprietary L.E.A.P. curriculum, organized into three pillars: Language and Literacy (phonics, sign language, foreign language), STEM (science, math, technology via L.E.A.P. Interactive boards), and Whole-Child Wellness (fitness, manners, philanthropy). It is play-based and structured, developed by early childhood education experts.

Yes. Every staff member at our Winter Garden center is background-checked, CPR-certified, and First Aid-certified. Certifications are renewed annually, and we conduct monthly safety drills.

Our Winter Garden center uses secure entry with classroom phones providing direct 911 access, live-feed security monitors for staff, door alarms, outdoor security cameras, medical-grade air filtration, age-appropriate sanitized equipment, monthly safety drills, and background-checked staff. The facility also has parking-lot bollards, finger guards on doors, and supervised lobby entry.

We maintain teacher-to-child ratios that meet or exceed state requirements. Children are never left unsupervised, and all transitions between areas are conducted with headcounts.

Parents use our secure keypad and biometric entry system. Each child has an authorized pickup list on file. Photo ID is required for anyone not previously verified in person. No child is released to an unauthorized individual under any circumstances.

Our teachers hold degrees or credentials in Early Childhood Education (CDA, Associate's, or Bachelor's). All staff complete comprehensive background checks, maintain CPR and First Aid certification, and receive ongoing professional development including curriculum training, safety updates, and child development workshops.

Yes. Many of our teachers earn their Child Development Associate (CDA) certification through The Learning Experience. Our center supports teachers in earning their CDA on the job as part of our commitment to professional development.

Our Winter Garden center maintains ratios that meet or exceed state requirements. These ratios ensure every child receives individual attention and supervision.

New staff complete an onboarding program covering the L.E.A.P. curriculum, safety protocols, and classroom management. All teachers participate in continued education programs, safety training updates, curriculum training, and staff workshops throughout the year.

Yes. Our staff greet families at the door each morning and assist with transitions. For children who need extra support separating from parents, teachers use consistent routines and comfort strategies to ease the process.

Our Winter Garden center has a dedicated parking lot with convenient spots near the entrance. Staff assist with drop-off and pick-up during peak hours to ensure smooth transitions.

Only individuals listed on your child’s authorized pickup form may collect your child. Photo ID verification is required for anyone the staff has not previously verified in person.

Our Winter Garden center is open Monday through Friday, 6:30 AM to 6:30 PM. Drop-off begins at 6:30 AM and pickup must be completed by 6:30 PM.

A late fee applies for pickups after 6:30 PM. Please contact the Winter Garden center as soon as possible if you anticipate a late arrival so we can plan accordingly.

In the event of severe weather or emergency closures, we notify families as early as possible through our parent communication app and email. We follow local school district guidance for weather-related closures when applicable.

Our Winter Garden center closes for major national holidays including New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. A full holiday calendar is provided at enrollment.

We offer both full-time and part-time enrollment options depending on classroom availability. Contact our Winter Garden center to discuss which scheduling options are currently available for your child’s age group.

Yes. Our Winter Garden center is open year-round with the exception of major holidays. We provide a holiday schedule at enrollment and update families in advance of any closures.

Our Winter Garden center operates Monday through Friday, 6:30 AM to 6:30 PM, year-round.

We offer flexibility in providing meals while maintaining strict guidelines to ensure the well-being of all children at our center. All centers must provide a minimum of two snacks daily for the first six months of operation. Afterward, they must provide a minimum of two snacks and lunch daily. Centers may choose to provide lunch from the beginning, depending on their financial capacity or state requirements. In cases where a center does not provide lunch during the initial six months, parents/guardians are responsible for providing a nutritious lunch for their children. The center must have nutritious lunch options available to accommodate allergy or dietary restrictions or preferences.

Lunches and snacks from home are highly discouraged due to allergy and food sensitivity concerns in the classroom. If sent, food must be nonperishable, kept in the child’s lunch box, and screened by staff before serving.

We take every precaution to ensure that children with food allergies are safe and well-cared for in our center. Open communication with parents/guardians, thorough documentation, and a commitment to providing alternatives when necessary are key components of our approach.

Yes. We provide AM snack, lunch, and PM snack daily on a 5-week rotating menu approved by a certified dietitian. Vegetarian alternatives are offered at every lunch.

If your child becomes ill while at the center, we will contact you and provide appropriate care until pickup. Staff will complete a Report of Child Illness documenting the symptoms, care provided, and when you were notified, and you will be asked to sign the report at pickup.

Medications can only be administered with a signed parent authorization form and must be in the original container with the child’s name and dosage instructions. Our staff follow strict protocols for storage and administration.

Children must be symptom-free (no fever, vomiting, or diarrhea) for 24 hours without medication before returning to the center.

To help protect the health of all children and staff, children who are ill should remain home until they have been symptom-free and fever-free for 24 hours. A child may return sooner with a doctor’s note confirming they are not contagious and are cleared to return.

Parents are kept informed through the use of a secure, parent communication app called Bubbles and Friends. This app provides everyday photos of your little one, notifications about your child’s care and activities, and monthly newsletter and calendar events, ensuring parents are always connected and informed about their child’s day.

Yes. Through the Bubbles and Friends app, you receive daily updates including what your child ate, nap times, diaper changes (for younger children), activities completed, and photos from the day.

You can message teachers directly through the parent app, speak with them at drop-off and pickup, or schedule a formal conference. Our open-door policy means you are always welcome to visit or observe your child’s classroom.

Yes. We maintain an open-door policy. Parents are welcome to visit at any time. We also host regular family events, conferences, and curriculum nights throughout the year.

We use a gradual transition approach. New families can schedule shorter visits before the official start date. Teachers maintain consistent routines, offer comfort items from home, and provide extra one-on-one attention during the adjustment period.

When children are ready to move to the next classroom, we use a phased transition that includes visits to the new room, introductions to new teachers, and communication with parents about the timeline. Teachers from both rooms coordinate to ensure continuity.

Separation anxiety is normal and expected. Our teachers are trained in gentle separation strategies: consistent goodbye routines, distraction with engaging activities, and regular updates to parents throughout the day. Most children adjust within one to two weeks.

We provide all meals and snacks, learning materials, art supplies, sunscreen (with parent authorization), and cleaning supplies. Parents provide diapers, wipes, a change of clothes, and any special comfort items.

Dress your child in comfortable, weather-appropriate clothing that allows for active play and easy diaper changes. Closed-toe shoes are required. We recommend sending a spare outfit in case of spills or messy activities.

Yes. Please label all items (bottles, sippy cups, blankets, extra clothing) with your child’s name. This helps us keep track of belongings and prevents mix-ups between classrooms.

Bring a change of clothes, diapers and wipes (if applicable), a comfort item (blanket or stuffed animal), and any required forms. Our center provides all meals, snacks, and learning materials. We will give you a detailed checklist at enrollment.

Yes. We offer multiple payment options including weekly and monthly billing. Contact our center to learn about current payment plans and any available discounts for siblings or military families.

Yes, a one-time registration fee applies at enrollment. This covers administrative processing, your child’s welcome kit, and initial classroom setup. Contact us for current fee details.

Tuition varies by age group and schedule (full-time vs. part-time). Contact our Winter Garden center at (407) 614-3622 or schedule a tour to discuss pricing, availability, and any current enrollment specials.

We periodically offer enrollment specials and sibling discounts. Contact our Winter Garden center for more details.

Yes, our Work and Family Partnership provides an incredible 10% discount to all Work and Family partner employees at no cost to the employer or their employees.

Winter Garden families choose us for our combination of safety, qualified teachers, proven curriculum, and genuine community feel. With a 4.7-star rating from 86 Google reviews, our families consistently highlight teacher quality, cleanliness, and their children’s developmental progress.

Children in our program develop kindergarten readiness skills including early literacy, numeracy, social-emotional regulation, and physical coordination. Our Pre-K graduates consistently enter kindergarten prepared for the academic and social expectations of elementary school.

Our Winter Garden center combines the L.E.A.P. curriculum with chef-prepared meals, state-of-the-art security (biometric entry, 24/7 cameras), certified teachers with ongoing professional development, and teacher-to-child ratios that meet or exceed state requirements. We focus on measurable developmental outcomes, not just supervision.

The first step is scheduling a tour. During the visit, our director will discuss your child’s needs, show you the classrooms, explain our programs, and walk you through the enrollment paperwork. Most families complete enrollment within one visit.

You can schedule a tour online through our website or call our Winter Garden center directly at (407) 614-3622. Tours are available Monday through Friday during operating hours and typically last 30 to 45 minutes.

Call our Winter Garden center at (407) 614-3622 or visit us at 9275 Miley Dr, Winter Garden, FL 34787, US. Our center director is available to answer questions about enrollment, programs, and availability.