Stuart D.
We’ve had our eldest son in the center for 10 months and our new born there for 5 months. Like other reviewers, we’ve been saddened by the large level of turn over of staff and directors over that period. And we agree that the communication from the franchise management team has left something to be desired, especially when they let go of Beth. This being said, many centers are facing challenges with turn over of staff and many of the complaints in reviews can be said of any daycare facility. What I want to foreground here though, is that Joane and Chantel are doing an amazing job. They bring such a positive energy and vibe to the center. Their professionalism and hands-on engagement with all the centers kids is exceptional. They go above and beyond. I am also very happy with our eldest’s teacher, Ms Taylor, who is preparing our son (and others in preschool) really well for kindergarten. Attention to phonics, the alphabet, understanding the construction of books, imaginative play, social and emotional development is all very strong. And for our youngest, Ms Nancy, Ms Heidi, and Ms Stacey are incredible. They are very attentive to the individual needs of each infant and support these initial learning steps in a way that supports how we are raising our child (specifically for us in the way we are trying to sleep train our youngest and our specific feeding schedule and approach to solids). If you’re still reading my waffle, then I want to share that we had our eldest at another daycare and we saw how teacher turn over can really harm child development, given TLE’s turnover and comparing it to our prior experience, I can say that, in our option, TLE has done an excellent job of caring for our children and helping them through the transitions. I heartily recommend TLE for both infant and for preschool and I’m sure their other developmental stages are equally as good.
