Long story short I am a single grandma that has custody of my two grandchildren it is rough but TLE made a difference they changed our lives and made it easier we loved the teachers and the school I went to work daily knowing they were safe but then one day I walked in school and they said you need to find new daycare and you have 10 days to do it my heart fell on floor what was I gonna do this wasn't enough time to find new daycare and feel comfortable it wasn't fair it was the Fredericksburg location and on top of that the school was right ion middle of fund raiser something I normally don't do but thought I would to help school I turned in my money which was cash not a lot a little over $100.00 that the director confirm was handed to her well the school says they cant track my money could be packed in box with all other paperwork not sure so it was my responsibility to give back money to everyone that purchased well this really hurt me I struggle to support my grandkids I spoke several times with someone name Michele and all she could say was we are sorry nothing we can do I even had the director call company that was holding fundraiser and they confirmed they got my order form but no money so I was stuck Michele said she couldn't track deposit well that wasn't my fault I gave to your employee and she confirmed I gave it to her. Her name was Mrs. Pam but again nobody could track it down well I feel since it was given to TLE employee TLE should of taken responsibility regardless if it could be tracked down or not it was confirmed the money was given to director this put me in a bind I couldnt afford to pay this back I was struggling to find new Daycare pay registration there and pay back candy money thank goodness the people that purchased items are letting me pay back little at a time $100.00 is not a lot to TLE but is alot to a single grandmother struggling to raise two boys who have been through so much and I feel the school really did me wrong and didn't even care about the situation it got to the point where they wouldn't even return my calls so I gave up on trying I never thought in a million years the school would put me in this situation especially after short notice of closing center I am one disappointed grandmother in TLE but they seem not to care and that is the sad part but due to this experience other centers will loose out because I will never do another fund raiser for any school again. I just think TLE should of stood behind their employer and paid the money back to these parents and not me it is very unfair. I am not sure why I am writing this because I feel nothing is going to change but needed to voice my opinion. I hope next time with another parent you handle a situation differently thanks for reading Theresda Dove FYI I had to pick a wrong location because Fredericksburg is no longer on your list of choices

theresa D

My daughter is now 18 months and has been attending TLE since she was 3 months old. As a first time mom my experience has be great with infant teacher Mrs. Uda and Eve Awesome. The owners are hands on directors are sweet. Don't think twice!!!! About becoming apart of this family Apex TLE.

Trenessa B